HECC was founded as a joint venture of Hart Graphics USA and Hexspoor Group Netherlands. We were one of the first multilingual contact centres specializing in the technology industry. Later, we were among the first to recognize the need for one-stop service solutions, and today we are one of just a handful of contact centres successfully providing customer care services in 21 European languages, including 8 East European languages.

Brief history

1994		Founded
1998		Management buyout by Hans Janssen
2004		10 years of expertise in Outsourced Technical Support
2004		HECC forms strategic alliances to offer one-stop service solutions; rebranded as HECC Alliance
2005		Launch of HECC Romania
2008		Opening of new offices HECC Romania