Our core business is managing customer contacts for our clients. Our goal is to enhance customer satisfaction at the lowest possible cost. 
We help our clients to greatly improve their performance in all aspects of the customer lifecycle, varying from marketing and sales support and technical helpdesk support to supply chain management services. HECC Alliance delivers a one stop service solution.  Find out more here >>

Our clients are international ICT companies selling products such as computers, notebooks, computer and networking components, navigation systems and software.

Since 1994 we have been providing these services in 21 European languages, including 8 East European languages. Nowadays we work from offices in both the Netherlands and Romania.